1. Canceling Plus
You can cancel your Plus subscription from Account > Billing. You can choose to end it at the end of the current billing period or immediately. If you schedule cancellation for the end of the period, Plus access continues until that date. Immediate cancellation ends Plus access immediately. Canceling stops future renewals but does not by itself refund a payment already made.
2. Requesting a refund
To request a refund, use our contact page or email admin@unbog.app. Include the email address on your unbog account, the payment date, and why you are requesting a refund. Do not include your full card number or other sensitive payment details.
We review each request individually with Paddle and will tell you the outcome. We consider billing errors, duplicate charges, problems accessing the paid service, the circumstances of your request, and any rights you have under applicable law. A request does not guarantee approval.
3. Approved refunds
If a refund is approved, Paddle processes it back to the original payment method. The time it takes to appear depends on Paddle and your payment provider. We will let you know if we need more information or if the request cannot be approved.
4. Your rights
This policy does not limit refund or cancellation rights that apply under law. For the current plan prices, see Pricing; for other service terms, see our Terms of Service.